Privacy policy

By placing an order from publication or contacting us through our contact form or e-mail you share some of your personal information with us. This information is protected according to the European Union’s General Data Protection Regulation (GDPR). We only ask you to provide us with information that is necessary in order to carry out your order or request. We will never share your information with others unless it is necessary to fulfil our part of a contract. You may always request to be informed about what information we have saved and you can request the information to be corrected or deleted. Please contact us via email or through our contact form.

What information we store

In order to carry out your order or answer your request we ask you to provide information including your name, company or ensemble name, billing address, shipping address, email address, phone number and account information like username and password. Moreover our payment partner @@@ will save personal information if you chose to use their services. We use this information for purposes such as:

  • sending you information about your account and order,
  • responding to your requests, including refunds and complaints,
  • processing payments and prevent fraud,
  • setting up your account for our store,
  • complying with any legal obligations we have, such as calculating taxes,
  • improving our store offerings,
  • sending you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

Third parties

In some cases we may need to share your information with others in order to fulfil our part of a contract. This is mainly the case if you choose to use our payment partner Paypal's services. More infotmation on their privacy policy can be found here. In some rare cases we may even be requested to share saved personal information with government agencies and courts.

We will never share with or sell your personal information to others for those to use it for e.g. marketing purposes without your permission.

Please note that this policy only applies to this website. Other websites, even those which this page is linking to, may collect your personal information for other purposes than the ones mentioned above. These webistes are not included in these guidelines.